WorksManager

The Trimble WorksManager software enables you to easily transfer data between devices over the internet, allows you to monitor the location of your devices and machines, and supports remote troubleshooting of issues in the field.

• For more information about WorksManager, go to heavyindustry.trimble.com/en/products/worksmanager.

• To log into WorksManager, go to worksmanager.com. You need a WorksManager subscription and a Trimble Identity (TID).

• For help on WorksManager, go to worksmanagerhelp.trimble.com.

After adding a receiver to a WorksManager account and associating it with a project (see worksmanagerhelp.trimble.com), you can view the following information about the receiver in WorksManager:

• The location of the receiver (click ).

• The device name and serial number.

• The version of the field software (firmware) loaded in the receiver.

• In the status message, information about the receiver such as its position, satellites used, battery percentage, available storage space, networks connected to, and the warranty expiration date.

Connection

A Trimble Cloud Certificate is installed on your receiver that identifies it as a Trimble device. To check that the certificate is installed, select Receiver Status / Identity / Trimble Cloud Certificate. If it is not installed, update the receiver firmware. See Check for Firmware Upgrades.

With an installed Trimble Cloud Certificate, by default, the connection to the WorksManager software is enabled in the receiver web interface. The receiver then sends position and status updates to WorksManager.

To connect a receiver to the WorksManager software

1. Prepare the receiver:

   1. Ensure the receiver has firmware version 6.26/5.66 or later installed. See Check for Firmware Upgrades.

   2. Have the receiver powered on and in a location with clear sky visibility to ensure a strong GNSS signal.

2. Internet connectivity:

   1. The receiver needs to be connected to the internet. This can be through a Ethernet LAN, a Wi-Fi network, a mobile hotspot, or a direct cellular connection if your receiver supports it.

3. Trimble WorksManager account:

   1. Obtain a subscription to Trimble WorksManager. See worksmanagerhelp.trimble.com/Account-Setup/Purchase-a-WorksManager-Subscription.

   2. Log into your Trimble WorksManager account using a web browser. See worksmanagerhelp.trimble.com/Account-Setup/Set-Up-an-Account-and-your-Devices.

   3. Create or select the project to add the receiver to. See worksmanagerhelp.trimble.com/Project-Setup.

   4. Add the receiver to your account and project. See worksmanagerhelp.trimble.com/Devices. You are prompted to enter details about the receiver, including the model, serial number, and a name or identifier for the device.

4. Verify the connection:

   1. Once connected to the internet, your receiver automatically communicates with WorksManager if it has been correctly added to your account. Verify the connection status in WorksManager, where it will show the device as active or online.

Menu overview

Select Trimble Cloud Client / WorksManager.

ID – The device ID obtained from WorksManager. It shows the name of the receiver, followed by the serial number.

Status – Various status messages:

	Status	means
	Init	WorksManager has not been enabled.
	Disabled	WorksManager has previously been enabled, but is now disabled.
	Successfully obtained access token	Before the receiver can post its position and status information, it needs to get an access token from WorksManager. The token is valid for 60 minutes, but the receiver actually re-obtains the token every 45 minutes. Once obtained, the receiver can start to post its position and status.
	Successfully posted position	Every one minute, position data is uploaded to WorksManager. This message confirms a successful upload.
	Successfully posted status	Every five minutes, status data is uploaded to WorksManager. This message confirms a successful upload.
	Failed to obtain access token	Failed to get an access token from WorksManager
	Failed to post position	Cannot report the position of the receiver.
	Failed to post status	Cannot report on the status of the receiver.
	Failed to verify cloud certificate	Verification of the Trimble Cloud certificate failed; subsequently neither position nor status are reported.
	Failed to establish SSL connection	SSL connection with the cloud server failed.

Timestamp – Recorded in UTC time format of yyyy-MM-ddTHH:mm:ss.SSSZ.

Enable – Select this check box to enable access to WorksManager. An internet connection is required.

Troubleshooting

• Check the internet connection.

• Ensure that the receiver firmware is up to date.

• Verify that all information entered when adding the device is correct, particularly the serial number and model.

Contact Trimble support for further assistance.