Troubleshooting displayed data in the Pilot software
Problem
I cannot get Position/Heading/ROT data displayed in the Pilot software.
Solution
The most common issues are:
- The Portable Pilot Units (PPU) do not have good visibility to the satellites. The SPS585 smart antenna should ideally have no obstructions above 15° from horizon in all directions.
- The SPS585 smart antennas are in a high multipath location and satellite signals are being reflected off nearby surfaces. Ideally the units should be located away from, or above metal structures.
- The two units have no Wi-Fi communications. Ideally the units should have line of sight between them. The bridge structure and lead-based windows can be a barrier to the Wi-Fi signal.
Keypad icons
Check the illuminated icons on the keypads of both the Moving Base and the Heading units.
The Wireless Communications icon alternates between Bluetooth (blue) and Wi-Fi (amber) every 15 seconds. The PPU system only uses Wi-Fi so you can ignore the Bluetooth status.
After making changes it is good practice to restart the full system in the following order:
- Moving Base PPU.
- Heading PPU.
- iPad Wi-Fi connection.
- Pilot software (close by double-clicking and swiping).
Heading unit
|
|
Positioning icon |
|||
|---|---|---|---|---|
|
Off |
Flashing |
Solid |
||
|
Wi-Fi icon (amber) |
Off |
Reposition the units so there is line of sight between them. |
||
|
Flashing |
||||
|
Solid |
Reposition the unit with a clearer view of the sky. |
Wait for 5 minutes. If there is no change, reposition the unit with a clearer view of the sky. |
Check that the Moving Base unit is sending corrections. |
|
|
Corrections icon |
Off |
Check the Wi-Fi connection. |
||
|
Solid |
Wait for 5 minutes. If there is no change, reposition the unit with a clearer view of the sky. |
Ready to work. |
||
Moving Base unit
|
|
Positioning icon |
|||
|---|---|---|---|---|
|
Off |
Flashing |
Solid |
||
|
Wi-Fi icon (amber) |
Off |
Reposition the units so there is line of sight between them. |
||
|
Flashing |
||||
|
Solid |
Reposition the unit with a clearer view of the sky. |
Wait for 5 minutes. If there is no change, reposition the unit with a clearer view of the sky. |
Ready to work. |
|
|
Corrections icon |
Off |
|||
|
Solid |
||||
For more information about the LEDs, see Button and LED Operations.
The following photograph of the SPS585 Heading smart antenna shows that all icons are solid which means:
- Satellite reception and positioning is good
- The Wi-Fi is connected to the Moving Base Access Point
- Corrections are being received from the Moving Base receiver
