Signing in

To use the core Terra Office add-in features, you must be signed in using your Trimble Identity. Signing in allows the system to verify you have a valid subscription license.

If you are using TerraFlex Cloud workflows, you will need to sign in daily to be able to connect to TerraFlex Cloud services. If you are using TerraFlex Local or TerraSync workflows you will not need to sign in more than once a week as the Trimble Terra Office license is cached. License expiration warnings will appear in ArcMap when you need to sign in again to refresh the Terra Office license.

To sign in

  1. In ArcMap, click the Sign in button on the Terra Office toolbar. The Trimble Identity sign in page opens in your web browser.

  2. Enter the email address you used when you set up your Trimble Identity.

  3. Enter your password.

    To see the characters you are entering into the Password field, tap .

    If you have forgotten your password, tap Forgot password?.

  4. Select the Stay signed in checkbox if you do not want to have to sign in each time you use Terra Office.

  5. Click Sign in.

  6. If you have enabled Multi-Factor Authentication for your Trimble Identity account, you are prompted to enter the verification code that you have chosen to receive via SMS or via an authentication app such as Google Authenticator.
  7. Return to ArcMap. The Sign in button changes to blue to indicate you are signed in.

To sign out

To sign out of Terra Office, click the Sign in button on the Terra Office toolbar.

If you need to sign in with a different Trimble Identity, hold down the Shift key when you click the Sign in button to sign out. This will forcibly clear the Trimble Identity cookies and cache.