Getting started

To get started with Terra Office:

  1. Make sure you are set up with a Trimble Identity and have the Terra Office Basic (or higher) subscription license assigned to your Trimble Identity. See Licensing for Terra Office.

  2. Install Terra Office. See Installing Terra Office.

  3. Run Terra Office from the Start menu and sign in using your Trimble Identity. See Signing in.

Installing Terra Office

The standard InstallShield installation package can be downloaded from here; it includes everything necessary to run the application.

Once downloaded, double-click the installation package to begin the installation.

Signing In

To use Terra Office, you must be signed in using your Trimble Identity. Signing in allows the system to verify you have a valid subscription license.

  1. In the Terra Office welcome screen, click Sign In. The Trimble Identity sign in page opens in your web browser.

  2. Enter the email address you used when you set up your Trimble Identity.

  3. Enter your password.

    To see the characters you are entering into the Password field, tap .

    If you have forgotten your password, tap Forgot password?.

  4. Select the Stay signed in checkbox to reduce the number of times you need to re-enter your password.

  5. Click Sign in.

  6. If you have enabled Multi-Factor Authentication for your Trimble Identity account, you are prompted to enter the verification code that you have chosen to receive via SMS or via an authentication app such as Google Authenticator.

  7. Return to Terra Office. The welcome screen closes, the main screen opens, and your account information will be displayed in the upper right corner. Hover over your account name for additional information.

Signing out

To sign out of Terra Office, click the Sign out icon in the upper right corner of the screen.

If you need to sign in with a different Trimble Identity, hold down the Shift key when you click the Sign in link to sign out. This will forcibly clear the Trimble Identity cookies and cache.

Notifications

Terra Office contains a basic notification system that may be used for things like cloud-side outages, planned maintenance windows, or availability of new versions. When a notification is available, a bell icon with an orange dot over it displays next to the Sign out icon in the upper right corner of the window. Click the icon to display the notification(s) and use the Do not show again checkbox to suppress them from further viewing. Typically, notifications have a short-term expiration date and time set cloud-side when they are created.