Remote Access

  • What do 'Trimble WorksManager Remote Assist' icon colors (green, grey and amber) mean? It displays:

    • Green, when remote assist is available for the device, and is ready to take off

    • Grey, when the device is all set up for remote assist, but it happens to be offline now

    • Amber, when the device is not setup for remote assist

      • Earthworks: Very rare in a real machine (you can see that for an emulator, and it reads 'not registered')

      • Siteworks: When the device is not running version v1.30 or above, that supports remote assist

      • GCS900: When the CB4x0 device is not running GCS version v13.17 or above, or its not connected to an SNM941 running version v1.11 or above

      • SCS900: Always amber, since remote assist is not supported at all

NOTE: There is a definite time lag from when the device turns on in the field, to when the WorksManager remote assist icon turns green.

  • Does remote access for Earthworks machines allow seeing CAT Grade or just the Earthworks Operator UI?

    The remote view is accessed through the WebUI and it shows the Earthworks/CAT Grade operator app.